With the outbreak of the epidemic in the past two years, remote working scenarios have become more and more popular among enterprises, so the use of VPN has become more and more frequent and important. The natural shortcomings of VPN technology and the problem of reduced access performance under high load are becoming more and more prominent, which has become a new difficulty and pain point in the operation and maintenance work of many enterprises.
For C/S VPN client login status monitoring, the monitoring scenarios are as follows:
VPN login success rate monitoring: Monitor at the protocol level. When configuring tasks, select "VPN private protocol" and configure the VPN login server address. Monitoring indicators include VPN client startup time, VPN server connection time, VPN login time, availability, page download time, DNS Time, etc.
Business system availability monitoring after logging into the VPN: It is necessary to deploy the customer's VPN account in advance at the Tingyun SaaS Probe, maintain long-term login, and then monitor the business system availability through transaction process script recording.
Network testing to VPN servers in various regions across the country: There is no need to deploy a VPN client. Use Tingyun to actively monitor VPN server addresses for network delay and packet loss at SaaS Probes across the country.
Support scope: Currently, it only supports Sangfor EasyConnect and OpenVPN clients, regardless of the protocol. If the VPN is for other clients, R&D is required for adaptation.
By proactively monitoring VPNs, problems can be discovered and resolved in advance, effectively improving employee office efficiency and user experience.